New Party Dinner Plate 27cm White
Delivery time 2-4 working days
Delivery time 2-4 working days
14 days to exchange or cancel
Free shipping to EU over €150
Need help? Contact us
Customer Reviews
so fun to look at ❤️
High quality and looks exactly like the pictures!
There were rather large import costs when being shipped to UK. I understand the company doesn’t control these but they are not made clear in the buying process at all. There could be a warning banner on checkout or something similar. The cost was about 1/3 of the basket price - £90! When asking if I could return there was no sympathy and was told we would have to pay shipping costs, shipping fees and costs of DHL dealing with the return of which they weren’t able to give me a rough price for. So either pay the £90 import or guesstimate return costs. Poor service IMO.
Thank you for your honest feedback — and we’re truly sorry for the frustration caused by your recent experience.
You’re absolutely right: customs and import fees can be significant when shipping to the UK, and although these charges are not set or collected by us, we completely understand how unexpected they can feel, especially when not clearly highlighted at checkout.
We do mention these potential costs on our Shipping and Returns page, but we take your point — this kind of information should be much more visible. We’ve already started working on adding clearer warnings in the checkout process, including banners and pop-ups for non-EU customers.
As for the return process: since the fees are applied by UK customs and handled by DHL, we unfortunately don’t receive an upfront estimate ourselves, which limits our ability to give you a precise quote. Still, we understand that not having that clarity can feel unhelpful, and we’ll be looking into ways to better support customers in this situation.
We’re genuinely sorry this experience didn’t reflect the level of care we aim to provide. Your feedback is valuable, and we’ll use it to improve both our communication and processes moving forward.
the most beautiful plates. my only regret is not buying more
Yes we love it. Very nice product.
Reviews in Other Languages
Sehr schön
Microwave, oven, and dishwasher safe.
Made in Portugal with pure raw materials.
High-quality stoneware fired twice.
Lead and cadmium free.
Exclusive and registered design.
Plastic-free packaging.
Let customers speak for us
We replaced all of our old and damaged tableware and ordered a full set of New Party White, including 14 small and large plates, 6 large bowls, 6 medium bowls, and 6 mini bowls. The ceramics were delivered in less than a week and were perfectly packaged. I’ve never seen a parcel packed with such care and attention—each item was so carefully wrapped to prevent any damage during transport. And it worked: everything arrived in perfect condition.
The ceramics themselves are beautiful. No two pieces are exactly alike—the colorful details are all hand-applied, giving the entire set a unique and artisanal look.
We also had the pleasure of speaking with Raquel from customer service. A few months ago, we noticed that Egg Back Home’s Trustpilot page had some negative reviews, so we wanted to make sure the website and offers were legitimate. Raquel was incredibly helpful, sending us photos of the specific ceramics we were interested in, as well as pictures of the boxes used for shipping.
All in all, we had a great experience with Egg Back Home. We’re absolutely thrilled with the products we received and won’t hesitate to order from them again—or recommend them to friends and family.
Such great Quality!! Love my Dog mom mug
Love mugs, very comfortable to hold.
Beautiful quality, seems very strong. The color is very pretty. I will reorder
Very happy with my purchase. They are so pretty
Honestly in love with the Melting Ice Cream set. Every time I open the kitchen cupboards or make a meal it feels like a special experience. It’s brought more joy to dinner time. Waiting for Egg Back Home to bring out pasta bowls now to get the full house! Can’t wait to replace all our mugs too when they’re back in stock. Only slight frustration is no UK stockists have the 12 piece set, so we had to order form Portugal and the import fees were painful 🥲
A beautiful set and super service:-)
Wunderschöne Tasse. Bin gespannt, wie sie nach ein paar Monaten Spülmaschine aussehen.
Ich liebe die Teller! Macht einfach gute Laune :)
Products were received without any issue, I love the plates.
The only comment I have is that they look a little bit different on the website pictures. In reality colors are darker and there are more dots.
Instant happiness mugs! Great feeling holding them, perfect size (check different sizes! ), nice colours… the only worry is that soon everybody will want these!
the most beautiful plates. my only regret is not buying more
Perfect!!! Wonderful and beautiful and sooo much more than I expected. ❤️😍🥰
I have ordered two Halloween Cloud mugs when our 15 year old cat crossed the rainbow a few weeks ago. This mug helps me to visualise my little kitty sitting on a cloud watching over us. Thank you for custom making it in a different colour and being so compassionate in the chat. The mugs are beautiful and lovely!!! ❤️
I love them, my partner loves them, our friends love them,the kids ADORE them! And the box they came in was so durable and well packaged everything survived even after the delivery guy dropped it.
